Monday April 24, 9:00am - 12:00pm

Tutorial A:
Web Content Management Systems: Architectures & Products
Tony Byrne, Founder, CMS Watch, Publisher, The CMS Report

Join us for a half-day tutorial that can help you and your team understand Web Content Management technologies, architectures, and the marketplace. CMS Watch founder Tony Byrne leads an intensive, fast-paced introduction to Web Content Management functionality, product categories, and specific vendors. The session concludes with a roadmap for product selection. Learn:

• 16 steps in the Web CMS lifecycle: questions you should ask and how vendors
• differ in how they achieve basic functionality
• 7 categories of CMS products, including features and typical price ranges
• Specific characteristics of sample vendors in each category
• How to start evaluating and ultimately select suitable technologies for an
• organization
• The 4 most common CMS pitfalls, and best practices for avoiding them

This session assumes you have developed a business case and at least some semblance of requirements such that you want to get into the nitty-gritty of product functionality and architectures. As a vendor-neutral presentation, this seminar will enable you to sharpen your organization's CMS needs and identify suitable technology choices.

Tutorial B:
Working with DITA: The Darwin Information Typing Architecture
Bill Trippe, Senior Editor, Gilbane Report

DITA is quickly establishing itself as the leading method of creating XML-based technical documents and other product support content. DITA’s success is based on several things—a tag set that is straightforward and easy to learn, a publicly available toolkit that allows users to readily create print, Help, and other output, and specialization—a flexible and powerful means of customizing the DITA for your organization’s requirements. This tutorial will combine hands-on exercises, demonstrations, and discussion where attendees will learn DITA tagging, work with the DITA Open Toolkit, and understand how specialization can best be done. Tutorial attendees will receive and work with a (time-limited) copy of XMetal Author DITA Edition.

Tutorial C:
Enterprise Portal Software: Architecture and Products - Intensive Review & Roadmap for Product Selection
Janus Boye, Managing Director, Boye IT

While it is easy to be amazed by all the features offered by a portal, it can be very hard to make the decision for a specific system and to understand the rapidly-changing market. Join us for this intensive half-day tutorial led by the author of CMS Watch's "Enterprise Portals Report". Learn about:

• the current marketplace
• different categories, architectures, features and price ranges
• important vendor intangibles
• best practices in selecting a portal
• why portal projects fail and how to avoid it from the onset

As a vendor-neutral tutorial it will provide a balanced view, enabling you and your team to make a better and more informed technology decision.

Tutorial D:
Intranets as a Business Tool
James Robertson, Managing Director, Step Two Designs

Too m any intranets are just dumping grounds for "second-hand documents." At their best, however, intranets are a valuable business tool which delivers tangible benefits to the organizations they serve.

Structured "needs analysis" techniques can be used to uncover opportunities for the intranet to deliver measurable improvements to productivity, efficiency, or customer service. Filled with concrete examples, this tutorial introduces a unique model of intranet evolution and provides a practical perspective of how intranets can support business goals.

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